In DMP we have transferred about 30 customers from our old DAM system to our new Adam based solution. In our old software we had capability to search so that wildcard is in the front of query like:
Some of our biggest customers have used this feature to search for EAN codes (which are consist of company part and product part). These codes are not in one particular field but scattered around metadata. So we can’t make rules to split these fields to several metadata fields to facilitate searching of product codes from EAN codes. Customers have used search criteria like *123456 where the end part is the product code. We have now hard time explaining this to our customers that this is a technology limitation.
I know that MS FTS engine does not support these kinds of searches and this is expensive if you think about performance. In our previous system this was implemented with SQL queries with LIKE ‘%something%’. What I would like to see at least is a special search, which would implement this so that you can combine classification criteria and permissions if general implementation is not possible.
Customer support service by UserEcho